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Data protection policy

In this data protection policy we inform you about how we, ATS-Tanner Banding Systems AG and our affiliated group companies (hereinafter also referred to as we and us), collect and process your personal data (hereinafter referred to as data).

If you provide us with data in respect of other persons (such as employees), we assume that you are authorized to do so and that the data are correct. By transmitting such data in respect of other persons, you acknowledge this. Please make sure that the other persons are informed about this data protection policy.

We are committed to handling your data responsibly. That is important to us. Insofar as we (or third parties on our behalf) collect and process data, we comply with the requirements of the Swiss Data Protection Act. In addition, we also comply with the requirements of the European General Data Protection Regulation (EU GDPR) and the data protection law of the United Kingdom (UK-GDPR), insofar as we are legally obliged to do so. Whether and to what extent these laws are applicable, however, depends on the individual case.

In the data protection policy you will receive specific information about:

  • How to contact us if you have any questions.
  • Which of your data we collect and process and for what purpose.
  • The legal grounds on which we base our processing.
  • To whom we disclose your data.
  • How we protect your data.
  • Which cookies/tracking and other technologies we use.
  • How long we retain your data for processing.
  • What rights you have in relation to your data.
  • Which data protection policy is applicable in each case.

1. Our contact details

Unless otherwise communicated in individual cases (e.g. in other data protection policies, on forms, contracts, etc.), ATS-Tanner Banding Systems AG is responsible under data protection law for data processing in accordance with this data protection policy. If you have any questions about this data protection policy, our use of your data, or your rights, you can contact us at:

ATS-Tanner Banding Systems AG
Poststrasse 30
CH-6300 Zug
E-mail: gdpr@ats-tanner.com

Our data protection representative in the EU pursuant to Art. 27 EU GDPR:

ATS-Tanner GmbH Banderoliersysteme
Im Breitspiel 6
69126 Heidelberg
E-mail: gdpr@ats-tanner.com

Our data protection representative in the United Kingdom pursuant to Art. 27 UK-GDPR:

ATS-Tanner Banding Systems (UK) Ltd
Catalyst House – 720 Centennial Court, Centennial Park
WD6 3SY Elstree, Hertfordshire
E-mail: gdpr@ats-tanner.com

2.              What data we collect and for what purpose

2.1            Visiting the website (generation of log files) and other electronic services

Each time you visit our website ats-tanner.com, the web server automatically collects data and information from the computer system of the accessing computer. This includes, in particular, information about the browser type and version used, the user's operating system, the user's Internet service provider, the referrer URL (websites from which the user's system accesses our website), websites accessed by the user's system via our website, the user's IP address, the date and time of access and the client's file request (file name and URL). These data are stored in the log files of our system (or by third parties) together with other data and are collected solely for the purpose of statistical analysis. Services offered on our website are directed solely at companies.

If you use other electronic services such as our Wi-Fi network or our app(s), we collect certain technical data. The technical data also include the logs in which we record the use of our systems (log data). In some cases we may also assign a unique identification number (an ID) to your end device (tablet, PC, smartphone, etc.). 

We use these data to ensure a smooth setup of the connection, the convenient use of the website and other electronic services, the evaluation of system security and stability and for other administrative purposes. These data generally do not allow us to draw any conclusions about your identity. In the context of user accounts or registrations, however, they can be linked to other data categories - and thus possibly to your personal identity.

2.2            Marketing and newsletter, events

We may use your name, telephone number and postal or e-mail address(es) to provide our services and to send you newsletters, event information/invitations, publications and the like. Evalanche (via scnem2.com), a marketing automation software of SC-Networks (SC-Networks GmbH, Enzianstrasse 2, 82319 Starnberg, Germany), is used for dispatching the newsletter. That company has been certified by TÜV for data protection and software quality as well as for data protection and data security within the scope of ISO 27001 since 2011. By registering, you agree that we may transfer your data to our software partner, we may track your opening and clicking behavior and we may contact you directly in individual cases. If required by law, we will obtain your prior consent for this, unless we have received your contact details as part of our services and you have not expressly refused to receive such marketing actions. If you no longer wish to receive such mailings from us, you can unsubscribe at any time using the contact details provided. There is also an unsubscribe link at the end of every e-mail.

We organize events and may invite you to attend them. By registering, you agree that we may process your data as well as the content of discussions and audio and video recordings made during the event, and that we may also make available excerpts of the data to third parties (e.g. photos on social media).

Insofar as we refer to third-party websites for product information, events etc. or generally on our website and you visit these websites, the corresponding data protection policies of the respective website operators are applicable. We have no influence over this.

2.3            Contact via e-mail and other communication channels

We offer you the opportunity to contact us via the e-mail address(es) provided on our website and via other digital communication channels. In such cases we store the data that were transmitted.
 
Some digital communication channels are operated by companies based in the USA. By using these digital communication channels, you agree that your data are transmitted to the USA, that your opening and clicking behavior will be tracked, and that we may contact you directly. You can revoke your consent to the use of the selected digital communication channel at any time for the future. Please contact us using the contact details provided.

Some digital communication traffic (e.g. e-mail etc.) is unencrypted and insecure. You bear the associated risks.

2.4            Contact form

On our website we offer you the opportunity to contact us and our experts, who can be located anywhere in the world (including the USA). We can then contact you and process your request. The data you enter in this input mask(s) will be transmitted to us and stored. By sending us the contact form, you agree that we may process your data. You also acknowledge that you have read and understood our data protection policy. 

2.5            Your job applications

Our vacancies are posted on our website (Jobs) and/or on external portals (including print media) and platforms. You can use our online tool to apply for vacancies or to send us an unsolicited application. This online tool has its own separate data protection policy. For the application process via external portals or platforms, the respective separate data protection policy stored there is applicable. In all other cases, this data protection policy is applicable.

2.6            In the course of our business relationship

We process your data that we receive as part of our business relationship with our customers, other business partners and other persons involved. In particular, this includes contact data such as title, first name, surname, gender, date of birth, address, e-mail address, telephone number and other contact data as well as communication data such as the communication content exchanged in e-mails, other written correspondence, telephone conversations, video conferences etc. and information about the type, time and place of communication.

Where permitted, we also obtain data from publicly accessible sources (e.g. commercial registers, media, the internet, social media, etc.) . In addition to data that you provide to us directly, this includes data that we receive about you from third parties (authorities, credit agencies, banks, address dealers, other third parties), in particular information from public registers in connection with official and legal proceedings, in connection with your professional functions and activities, information about you in correspondence and meetings with third parties, information that people from your environment (e.g. family, advisors, legal representatives, employers) provide to us so that we can conclude or process contracts with or involving you (e.g. references, powers of attorney, salary administration), your address and, if applicable, interests and other socio-demographic data (for marketing).

2.7            Other purposes

Processing to safeguard other legitimate interests is one of the other purposes. These cannot be named explicitly. They depend on the individual case. 

3.              Legal basis for data processing

3.1            As part of our services and to fulfill the contractual obligations

Data are processed for the purpose of providing our services to our customers, including pre-contractual measures and post-contractual support. The personal data collected in this way will be used, for example, for the overall processing of our services, including any subsequent warranty claims, technical administration, etc. Further details regarding the purposes of data processing can be found in the relevant contract documents and the general terms and conditions.

3.2            For the pursuit of legitimate interests

If necessary and permissible, we process your data beyond the actual performance of the contract in order to protect our legitimate interests or those of third parties. These include:

–   Consulting and exchanging data with information centers and other third parties (such as debt collection registers, former employers);
–   Reviewing and optimizing procedures for analysis of requirements for direct customer contact, and collecting personal data from publicly accessible sources for the purpose of  customer acquisition;
–   Advertising and marketing (including the organization of events) as well as market and opinion research, provided you have not objected to the use of your data;
–   Assertion of legal claims and defense in legal disputes;
–   Ensuring IT security and IT operations including video surveillance to safeguard domiciliary rights and other measures for IT, building and facility security, protection of our employees and other persons and assets belonging to us or entrusted to us, e.g. access controls, visitor lists, network and mail scanners, telephone recordings;
–   Prevention and investigation of criminal offenses;
–   Measures for business management and the further development of services and 
products and the website;
–   Purchase and sale of business units, companies or parts of companies and other corporate law transactions and the related transfer of personal data as well as business management measures.

3.3            Your consent as a basis

If you have given us your consent to process personal data for certain purposes, the lawfulness of such processing is established on the basis of your consent. Any consent given can be withdrawn at any time. Withdrawal of consent does not affect the legality of the data processing that had been done prior to withdrawal.

3.4            On the grounds of statutory duties or in the public interest

We are also subject to various legal obligations in connection with which we must process your data.

3.5            Automated processing of data

To some extent we may process your data automatically with the aim of evaluating certain personal aspects (profiling). We do this in particular to provide you with targeted information and advice on products. In so doing, we use evaluation tools that enable us to provide needs-based communication and advertising, including market and opinion research. If in individual cases we do use such procedures, insofar as is required by law we will inform you of this separately and inform you of your associated rights.

4.              Data transfer and transmission abroad

We will disclose your data to third parties only within the scope of our business activities and for the purposes described in this data protection policy if we are obliged to do so by law, court order or official regulations, if the disclosure is necessary for the assertion, exercise or defense of legal claims or for the execution of contracts and business activities or on the basis of your consent. These third parties include in particular the following categories of recipients:

  • -Group companies according to locations (ats-tanner.com) and other companies of the ATS-Tanner Group. Group companies may use the data in accordance with this data protection policy for the same purposes as we do. We may disclose even particularly sensitive data to our Group companies.
  • Processors such as providers, service providers for evaluating the benefits of the website (marketing purposes), service providers for IT services (data management, data storage, technical support; newsletter dispatch, etc.), service providers in the areas of recruitment, talent management, HR or other services;
  • External business partners (e.g. sales partners, dealers, suppliers, subcontractors, banks, debt collection companies) and experts in connection with the contractual service;
  • Competitors, industry organizations, associations, organizations and other bodies;
  • Acquirers and parties interested in acquiring business units, companies or other parts of the ATS-Tanner Group;
  • Media;
  • Domestic and foreign authorities, official bodies or courts;
  • Other parties in potential and active legal proceedings. 

We process the data not only in Switzerland. Your data may be processed both in the European Union/EEA and in any country in the world (including the USA). If the level of data protection in the country (including the USA) in which the processing third party is located is deemed inappropriate for Swiss circumstances, we will provide appropriate data protection through suitable guarantees (such as standard contractual clauses), unless there is a legal exception (such as your consent), or the recipient is already subject to a legally recognized set of rules (for instance the CH-USA Data Privacy Framework) to ensure data protection or we are able to rely on an exceptional provision. Such contractual precautions (guarantees) partially compensate for weaker or missing legal protection, but not all risks (such as access by foreign governments) can be completely excluded.

Please also note that data exchanged via the Internet is often routed via third countries. Thus your data may be sent abroad even though both sender and recipient are in the same country.

5.              Data security

We use appropriate technical and organizational measures in the systems to protect your data stored by us against loss, destruction, alteration and unauthorized access by third parties.
Security measures of a technical nature include, for example, encryption (including login data) and pseudonymization of data, logging, restriction of access and storage of backup copies.
We also take our own data protection within the company very seriously. Our employees and the service companies commissioned by us are obliged to maintain confidentiality and to comply with data protection regulations. Our processors are also obliged to take appropriate technical and organizational security measures. Furthermore, they are granted access to personal data only to the extent that is strictly necessary.

Our security measures are continuously upgraded in line with technological developments. However, absolute protection cannot be guaranteed. 

6.              Cookies/tracking and other technologies

6.1            Use of cookies/tracking

Our website uses cookies. Such use is justified by our interest in optimizing our website. Cookies are text files that are stored in the Internet browser or by the Internet browser on your computer system. The use of cookies serves to make the use of our services more pleasant for you.

We use so-called session cookies to recognize that you have already visited individual pages of our website. These are automatically deleted after you leave our site. In addition, we also use temporary cookies for the purpose of user-friendliness, which are stored on your end device for a specified period of time. If you visit our website again to make use of our services, it is automatically recognized that you have already visited us and which entries and settings you have made so that you do not have to enter them again.

We also use cookies to statistically record the use of our services and to evaluate it for the purpose of optimizing our offer for you and, if necessary, to display information specifically tailored to you (online marketing). These cookies are automatically deleted after a defined period of time.

The data collected in this way are pseudonymized by technical precautions. This means we are thereafter are no longer able to assign the data to the accessing user. The data are not stored together with other data. 

When you visit our website for the first time, our cookie consent banner informs you about the use of cookies (including for analysis purposes), refers you to this data protection policy and - if necessary - obtains your consent. 

You can control your settings regarding the use of cookies in the cookie settings of the Usercentrics Consent Management Tool (icon   on our website). This lists which tags/trackers and analysis tools we use for our website and for what purpose etc. The procedure for checking and deleting cookies also depends on the browser you are using. You can find information on this in the Help menu of your browser (usually under the keyword "Data protection"). If cookies for our website are deactivated, it may no longer be possible to use all functions of the website to their full extent.

In our marketing e-mails, we also include visible and invisible image elements in some cases and to the extent permitted. By retrieving these from our servers, we can determine whether and when you have opened the e-mail so that we can also measure and better understand how you use our services and we can better tailor them to you. You can block this in your e-mail program.

By using our website and consenting to receive marketing e-mails, you agree to the use of these techniques. If you do not want this, you must set your browser or e-mail program accordingly.

6.2            Google Maps

The website ats-tanner.com uses the map service Google Maps as well as Google Street View from Google (Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). Use of the functions of Google Maps necessitates that the IP addresses of visitors are stored. This information is transmitted to a Google server in the USA and is stored there. Google uses the information obtained in this way to optimize Google Maps and Google Street View (e.g. recognition of house numbers and street names), amongst other things. You can find more information on data protection from Google Maps in the Google data protection policy.

6.3            Use of SalesViewer® technology

This website uses SalesViewer® technology from SalesViewer® GmbH to collect and store data for marketing, market research and optimization purposes on the basis of the website operator's legitimate interests.

For this purpose, code based on JavaScript is used to collect and use company-related data. The data collected using this technology are encrypted using a non-reversible one-way function (known as hashing). The data are immediately pseudonymized and not used to personally identify the visitor to this website.

The data stored in the context of Salesviewer will be deleted as soon as they are no longer required for their intended purpose and provided the deletion does not conflict with any statutory retention obligations.

You can object to the collection and storage of data at any time with effect for the future by clicking on this link https://www.salesviewer.com/opt-out to prevent SalesViewer® from collecting data on this website in the future. An opt-out cookie for this website is stored on your device. If you delete your cookies in this browser, you must click this link again.

6.4            Social media

We use plug-ins from social networks such as YouTube, Facebook, Instragram and LinkedIn on our website. The corresponding buttons/symbols can be found on our website. These elements are configured so that they are deactivated by default. By clicking on the buttons/symbols, the respective operators of the social networks can register that you are on our website, where your location is and use this information for their own purposes. The processing of your data is the responsibility of the respective operator in accordance with their data protection policy. We do not receive any information about you from him.

If you communicate with us via such social networks or comment on or disseminate content from us, we collect the corresponding data and process them in accordance with our data protection policy. 

When you visit our social media sites, data (e.g. on your user behavior) may also be transmitted directly to the provider concerned or collected by the provider and processed together with other data already known to it (e.g. for marketing and market research purposes and to personalize platform content). Further information on data processing by the providers of social networks, the countries in which they process your data and your rights can be found in the data protection policies of the relevant social networks.

7.              Duration of the processing of your data

We process your data only for as long as is necessary for the respective purpose and for fulfillment of our contractual and legal obligations, including statutory retention obligations (usually 10 years), or longer if you have given us your consent to do so. We will continue to process your data as long as we have a legitimate interest in storing it. This may be the case in particular if we need data to enforce or defend against claims, for archiving purposes and to ensure IT security. 

8.              Your rights

You have several options when using this website. By not filling in any forms or data fields on our website, blocking cookies and not using any of the personalized services available, you can choose not to provide any data at all.

If you do choose to provide information or provide it to us as part of our business relationship, you have the following rights in certain circumstances and where provided for by applicable statutory law:

  • Right to information: You have the right to request information at any time about personal data concerning you that we have stored. The information will in principle be provided  free of charge (Art. 15 GDPR).
  • Right to correction: You have the right to request correction of incorrect personal data concerning you, and to request completion of incomplete personal data (Art. 16 GDPR).
  • Right to restriction of processing: You have the right to request the restriction of processing and/or to object to the data processing (Art. 18 GDPR).
  • Right to erasure ("right to be forgotten"): You have the right to request deletion of personal data if the data are no longer required for the purpose for which they was collected; if you revoke your consent; or if the data processing is no longer undertaken on the basis of a statutory obligation, or to assert, exercise or defend legal claims, or on other grounds relating to consent in accordance with Art. 6 GDPR. The statutory basis for this is Art. 17 GDPR.
  • Right to data portability: You have the right to request your personal data from us (right to data portability), and the right to request that your data be transmitted to another third party designated by you (Art. 20 GDPR).
  • Right to object: Based on Art. 21 GDPR, you have the right to object to the processing of your personal data for the purposes of direct advertising or profiling in connection with direct advertising. You also have the right to object, on specific grounds, to the processing of data that we process on the basis of Art. 6 para. 1 lit. e (public interest) or lit. f (legitimate interest). If you assert an interest which outweighs our legitimate interests in a specific case, we shall no longer process your data.
  • Right to revoke consent given under data protection law: Based on Art. 7 (3) GDPR, you have the right at any time to withdraw the consent you gave for data processing. This will not affect the lawfulness of data processing which had taken place up until the time your consent was withdrawn.

Your rights are not absolute. We reserve the right to insist on the restrictions provided for by statute. In that case, we will inform you accordingly.

If you wish to assert your rights against us, please enclose appropriate identification of yourself. 

Every data subject also has the right to pursue their claims in court or to lodge a complaint with the competent data protection authority. The competent data protection authority in Switzerland is the Federal Data Protection and Information Commissioner. A list of European data protection authorities can be found on the website of the European Data Protection Board. 

9.              Subject to change

The data protection policy is not part of a contract with you. We reserve the right to amend this data protection policy at any time, in particular if we change our data processing or if new legislation becomes applicable. The version published on this website is the current version; earlier versions are superseded by the new version.

 

Last updated: 01.11.2024